TERMS & CONDITIONS
Currency
All prices and transactions are in Singapore Dollar (SGD/S$).
Shipping
Free Local Postage for orders over $20, and Free International Postage for orders above SGD $100!
All items will be sent out via registered mail. We will email you both the courier service's name and tracking number once your parcel has been sent out.
Estimated delivery time after completing checkout;
Local approx. 5 working days
Local (Expedited) 1 - 2 working days (+S$30.00)
Overseas 7 - 30 working days (depending on the country shipped to)
Overseas (Expedited) 3 - 5 working days (+S$50.00)
Delays may occur at your local custom for overseas orders. The estimated delivery time does not include this delay. We reserve the right to refuse responsibility for the delays at your local customs.
Tax and Other Charges
Certain countries may have Import Tax or other additional charges implied by the local authorities. Buyer will bear any extra costs, so please check with your local authorities before ordering with us.
Exchange/Refund Policy
We have a No Exchange No Refund Policy.
We hope that you can understand that corsets are closely related to sex and fetish, so for hygiene purposes, we do not allow exchanges.
The only exception is manufacturing defect(s) in the item(s) you received.
You will need to send us an email with description and photo(s) of any defect within the stipulated time frame, i.e. 7 days after the parcel is updated as "received" by the courier service's parcel tracker. Any complaints after the given time frame shall not be entertained.
Email to order@dcorselet.com.sg. Subject title should be "Defective Item(s)". We will get back to you as soon as possible. Any damages due to rough handling and use of the corsets shall not be entertained.
We do not entertain exchange for sizes.
Do note that all measurements of a corset are taken with the corset laced shut, i.e. the smallest measurement achievable with that corset. Each corset have different measurements, so check individual corsets size chart before purchasing. For more information, click here for our Size Guide.
Please contact us if you need a size recommendation.
Send us your measurements in inches, and the design you are purchasing. We will advise on the best fit size for you.
Other Enquiries
If you have any other enquiries, feel free to email us at order@dcorselet.com.sg. Subject title should be "Enquiry".
We will do our best to assist you.